Job Title: Workforce Technology Consultant

Position Summary

The Workforce Technology Consultant is responsible for administering, implementing, maintaining, and supporting the Workday Human Capital Management (HCM) platform and related HR applications. This role partners with HR, Payroll, Benefits, and other functional teams to ensure system accuracy, data integrity, compliance with internal controls, and support of business operations. The position requires strong attention to detail, the ability to manage multiple priorities, and the ability to work effectively in a fast-paced, global environment.

Essential Duties and Responsibilities

Workday System Administration

• Administer, configure, and maintain Workday HCM and related modules.

• Support system implementation, enhancements, upgrades, and ongoing maintenance.

• Troubleshoot system issues and partner with functional teams to resolve defects and optimize system performance.

• Maintain system security, data integrity, and compliance with internal controls and audit requirements.

Functional Support & Process Improvement

• Partner with HR, Payroll, Benefits, and Talent teams to support business processes and system functionality.

• Assist with system testing, configuration updates, and change management activities.

• Support reporting, data audits, and data quality initiatives.

• Participate in system audits and ensure all key controls are met.

Cross-Functional Collaboration

• Work effectively across departments and with external partners.

• Support global HR system operations and adapt to varying responsibilities based on business needs.

• Maintain strong working relationships with stakeholders and end users.

Communication & Customer Support

• Provide functional and technical support to system users.

• Communicate system updates, changes, and issues clearly and professionally.

• Document processes, procedures, and system configurations as needed.

Professional & Operational Expectations

• Maintain strict confidentiality of employee and organizational data.

• Work independently with minimal supervision while meeting deadlines and service expectations.

• Demonstrate professionalism, urgency, and accountability in all work activities.

• Maintain regular, reliable, and punctual attendance.

• Operate personal computers, applicable software programs, and standard office equipment.

Required Qualifications

Education

• Bachelor’s degree required.

• OR five (5) years of progressive, recent HR experience may be substituted in lieu of a Bachelor’s degree.

Experience

• Minimum three (3) years of experience in HR, Payroll Administration, or Benefits administration.

• Minimum five (5) years of Workday experience required.

Technical Skills

• Experience administering or supporting Workday HCM.

• Proficiency in Microsoft Office Suite.

• Experience working with audit controls and compliance requirements.