Summary

The Senior Manager, Payroll is responsible for overseeing and managing all aspects of payroll operations across multiple states. This role ensures accurate, compliant, and timely payroll processing while leading a high-performing payroll team. The Senior Manager partners closely with HR, Finance, and Benefits teams to deliver best-in-class payroll services and continuously improve payroll processes and systems.

Key Responsibilities

• Lead and oversee end-to-end payroll processing for a multi-state workforce, ensuring compliance with federal, state, and local regulations.
• Manage, coach, and develop a payroll team, providing leadership, performance feedback, and professional development opportunities.
• Ensure accurate calculation and reconciliation of wages, bonuses, commissions, taxes, garnishments, and other payroll-related items.
• Oversee benefit deductions including health insurance, retirement plans, voluntary benefits, and other employee deductions.
• Act as a subject matter expert for payroll-related inquiries, benefits deductions, and general payroll policies.
• Collaborate with Human Resources, Finance, and Benefits teams to ensure alignment and data accuracy across systems.
• Manage payroll audits, internal controls, and compliance reporting; resolve discrepancies and recommend corrective actions.
• Lead or support payroll system implementations, upgrades, and integrations; maintain expertise across multiple payroll systems.
• Drive continuous improvement initiatives to enhance payroll accuracy, efficiency, and employee experience.
• Ensure adherence to company policies, SOX controls (if applicable), and data confidentiality standards.

Required Qualifications

• Minimum of 8 years of payroll experience, including hands-on multi-state payroll processing.
• Minimum of 3 years of supervisory or managerial experience leading payroll or related teams.
• Demonstrated experience working with multiple payroll systems in a fast-paced environment.
• Strong knowledge of payroll tax regulations, wage and hour laws, and payroll compliance requirements.
• Proven ability to manage complex payroll operations with a high degree of accuracy and attention to detail.

Preferred Qualifications

• Bachelor’s degree in Accounting, Finance, Human Resources, Business Administration, or a related field (preferred).
• Strong working knowledge of benefit deductions and general employee benefits administration.
• Experience supporting payroll for organizations with employees across multiple states.
• Payroll certifications (e.g., CPP, FPC) are a plus.

Key Competencies

• Leadership and people management
• Payroll compliance and risk management
• Analytical and problem-solving skills
• Process improvement mindset
• Strong communication and stakeholder collaboration
• Ability to manage deadlines and competing priorities

Work Environment

This position follows a hybrid work model, balancing on-site collaboration with remote work flexibility based on business needs and team expectations.