Core Responsibilities:
- Own and manage the CEO’s complex, high-volume calendar with precision and foresight, coordinating business and personal commitments, internal and external meetings, appointments, events, and family logistics.
- Proactively prepare and manage daily and weekly schedules for the CEO, ensuring all activities are accurately reflected on calendars and clearly communicated to executive, household, and personal support teams.
- Maintain accurate, real-time trackers for meetings, appointments, priorities, and follow-ups to support efficient decision-making and time management.
- Coordinate all executive travel in partnership with the travel team, including domestic and international flights, hotels, ground transportation, and detailed logistics.
- Create comprehensive, polished travel itineraries for the CEO and, as needed, family members or travel companions.
- Prepare the CEO for meetings by gathering, organizing, and synthesizing materials, presentations, and key information; proactively flag priorities and ensure adequate preparation time.
- Support the daily office routine by managing materials, printing schedules, organizing the CEO’s workspace, preparing meeting rooms, and ensuring all logistical needs are handled seamlessly.
- Compile, submit, and track expense reports, including timely submission of monthly business reimbursements.
- Partner cross-functionally with internal teams to ensure alignment, smooth operations, and clear communication across all stakeholders.
- Serve as a central communication hub, facilitating thoughtful, timely, and consistent communication between business and personal contacts.
- Manage business contact information, track key relationships, and support ongoing networking and relationship-building efforts.
- Run related errands as needed and oversee office and supply inventory for both the CEO’s home office and Company offices.
- Act as a strategic gatekeeper and thought partner to the CEO, anticipating needs, identifying potential conflicts or pressure points, and proactively proposing solutions to protect time, energy, and focus.
- Manage personal and professional gifting, key dates, and meaningful touchpoints (birthdays, holidays, thank-yous, special occasions), ensuring important moments are handled thoughtfully and seamlessly.
- Handle additional responsibilities and special projects as needed in support of the CEO and business.
Qualifications & Skills:
- 8-10+ years of related experience, supporting high-level executives in complex and fast-moving environments
- Bachelor’s Degree
- Fantastic can-do attitude with a mindset that no task is too great or too small
- Advanced knowledge of Microsoft and Google Suites, iCloud/iCal (Slack and Asana a plus)
- Uncanny ability to anticipate needs and plan accordingly
- Exceptional communication and decision-making abilities and professionalism; representing themselves professionally at all times
- Ability to maintain confidentiality and handle sensitive information with discretion
- Collaborative spirit and teamwork
- Highly adaptable with the ability to brainstorm and propose solutions for any problems or changes that may arise
- Always operate with a calm sense of urgency
- Ability to brainstorm and propose solutions for any problem and you own your mistakes when they happen
- Organized and highly detail oriented
- High energy and sound judgement
- Clear presentation of information to enable quick decision making
- Getting to "yes" attitude