The General Manager oversees business operations. They manage the practice’s operations, systems, communication, and infrastructure. The General Manager increases the value of the business each day by playing a pivotal role in driving growth, expanding our product line, and establishing company as a leader in the industry. The General Manager possesses strong leadership skills, strategic vision, and a proven track record of success in business development and management.

Job Responsibilities

• Define where the organization wants to go, how it will get there, and what resources will be needed. This includes strategic, tactical, and operational plans.
• Oversee forecasting, establishing objectives, developing policies and procedures, and determining budgets/forecasts.
• Divide work into specific jobs, group jobs into departments, assign authority and responsibility, and coordinate the overall effort.
• Determine necessary tasks, structuring the organization, staffing (hiring and training team), providing necessary resources (e.g., tools, funds).
• Engage directly with teams to ensure work is being done efficiently and effectively, this requires strong interpersonal skills.
• Communicate instructions, provide leadership, motivate team members, supervisor employees, and resolve conflicts.
• Measure actual performance against predetermined goals, identify any deviations, and implement adjustments; drive continuous improvement.
• Set performance standards, measure actual output, compare actual performance to standards, analyze the causes of any deviations, and implement corrective measures.
• Monitor industry trends and competitive landscape to identify emerging opportunities and potential threats.
• Represent company at industry events, conferences, and networking opportunities to enhance visibility and reputation.

 
Job Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
• 10+ years of experience in business development, sales, or general management roles in the consulting or professional services industry.
• Proven track record of success in driving business growth, expanding product lines, and increasing overall business value.
• Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to translate vision into actionable plans and initiatives; must possess strong technical and analytical skills.
• Results-oriented with a focus on delivering exceptional client service and driving business success.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Proficiency in Microsoft Office suite and other relevant business software.