Job Summary: The Cash Application Specialist plays a critical role in our Accounts Receivable department, ensuring the accurate and timely application of customer payments. This position requires a meticulous individual with a strong understanding of cash application processes and business-to-business (B2B) accounts receivable, with a particular emphasis on solid experience utilizing QuickBooks software. The successful candidate will be responsible for reconciling incoming payments, resolving discrepancies, and maintaining accurate customer account balances within QuickBooks and other relevant systems.
Responsibilities:

• Process and apply all incoming payments (ACH, wires, checks, credit cards) accurately and efficiently to the corresponding customer accounts and invoices within QuickBooks.
• Perform daily reconciliation of cash receipts to bank statements and general ledger postings within QuickBooks.
• Research and resolve payment discrepancies, unapplied cash, and short payments in a timely manner, collaborating with customers and internal departments (e.g., sales, customer service) as needed.
• Maintain accurate customer account information, including contact details and payment terms, within QuickBooks.
• Identify and escalate complex payment issues or recurring problems to management.
• Assist with month-end close activities related to cash application and accounts receivable in QuickBooks.
• Collaborate with the balance of Accounts Receivable team to ensure seamless workflow and customer satisfaction.
• Develop and maintain strong working relationships with customers and internal stakeholders.
• Adhere to all company policies and procedures related to cash handling and financial controls.
• Generate reports on unapplied cash, aging, and other relevant metrics from QuickBooks.
• Participate in process improvement initiatives to enhance efficiency and accuracy within the cash application function.

Qualifications:

• Minimum of 3 solid years of experience utilizing QuickBooks software for cash applications and accounts receivable functions.
• Minimum of 3 years of accounts receivable experience in a business-to-business (B2B) environment.
• Proven ability to accurately process a high volume of transactions.
• Strong understanding of accounting principles and cash application best practices.
• Proficiency in Microsoft Excel (VLOOKUPs, pivot tables, data manipulation).
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong communication skills (written and verbal) with the ability to interact professionally with customers and colleagues.
• Ability to work independently and as part of a team in a fast-paced environment.
• High degree of accuracy and commitment to meeting deadlines.

Preferred Qualifications (Optional):

• Associate's or Bachelor's degree in Accounting, Finance, or a related field.
• Experience with QuickBooks Enterprise, QuickBooks Online, or other versions.
• Experience with other integrated accounting or CRM systems alongside QuickBooks.