{"id":1682,"date":"2020-10-23T09:00:39","date_gmt":"2020-10-23T07:00:39","guid":{"rendered":"https:\/\/www.msirecruiting.com\/?p=1682"},"modified":"2020-10-23T09:00:39","modified_gmt":"2020-10-23T07:00:39","slug":"a-day-in-the-life-of-a-customer-insights-manager","status":"publish","type":"post","link":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/","title":{"rendered":"A Day in The Life of a Customer Insights Manager"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">What exactly is a business and customer insights manager? Well, it\u2019s a company\u2019s internal consultant that plays a crucial role in driving day-to-day operations. Let\u2019s see what a day in the life of a business and customer insights manager looks like!\u00a0<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">What do you do as a Business &amp; Customer Insights Manager?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">I help the internal stakeholders with making informed, strategic decisions leveraging internal and external data. I also serve as an internal consultant to drive strategic changes in operations and processes. <\/span><i><span style=\"font-weight: 400;\">\u00a0<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">What do your days look like?\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">My day-to-day is very data-driven; ad-hoc reporting, creating visualizations for internal and external uses. I am constantly brainstorming for new ideas and improvements that are needed across our operation. During most weeks of work, I join strategic change meetings and sales improvement meetings with leadership.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">What do you like most about your job?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">I was lucky enough to join a company that understands the needs of ongoing change to meet and exceed customer <\/span><span style=\"font-weight: 400;\">expectations<\/span><span style=\"font-weight: 400;\">. My input is well received and I am encouraged to speak up when I see something that should be changed. I wear many different hats for the organization. I\u2019m able to help across many different business units to drive change and have a direct impact on the companies day-to-day operations.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Searching for a new job? Contact us today and our expert hiring professionals will set you up with your dream job!\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What exactly is a business and customer insights manager? Well, it\u2019s a company\u2019s internal consultant that plays a crucial role in driving day-to-day operations. Let\u2019s see what a day in the life of a business and customer insights manager looks like!\u00a0 What do you do as a Business &amp; Customer Insights Manager? I help the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1685,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[7],"tags":[18,19,20,21,22,13,14],"class_list":["post-1682","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-for-candidates","tag-business","tag-consumer","tag-customers","tag-management","tag-manager","tag-recruiting","tag-staffing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A Day in The Life of a Customer Insights Manager - MSI Blue<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Day in The Life of a Customer Insights Manager - MSI Blue\" \/>\n<meta property=\"og:description\" content=\"What exactly is a business and customer insights manager? Well, it\u2019s a company\u2019s internal consultant that plays a crucial role in driving day-to-day operations. Let\u2019s see what a day in the life of a business and customer insights manager looks like!\u00a0 What do you do as a Business &amp; Customer Insights Manager? I help the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/\" \/>\n<meta property=\"og:site_name\" content=\"MSI Blue\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/MSIRecruitingUS\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-23T07:00:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2020\/10\/Canva-Excited-diverse-managers-achieving-success-during-work-on-laptop-in-creative-meeting-room-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"MSI\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@MSiRecruitingUS\" \/>\n<meta name=\"twitter:site\" content=\"@MSiRecruitingUS\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"MSI\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/\"},\"author\":{\"name\":\"MSI\",\"@id\":\"https:\/\/msicompany.com\/blue\/#\/schema\/person\/65d6eb9bd1327f9b8c664bb1e472cc92\"},\"headline\":\"A Day in The Life of a Customer Insights Manager\",\"datePublished\":\"2020-10-23T07:00:39+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/\"},\"wordCount\":251,\"publisher\":{\"@id\":\"https:\/\/msicompany.com\/blue\/#organization\"},\"image\":{\"@id\":\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2020\/10\/Canva-Excited-diverse-managers-achieving-success-during-work-on-laptop-in-creative-meeting-room-scaled.jpg\",\"keywords\":[\"business\",\"consumer\",\"customers\",\"management\",\"manager\",\"recruiting\",\"staffing\"],\"articleSection\":[\"For Candidates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/\",\"url\":\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/\",\"name\":\"A Day in The Life of a Customer Insights Manager - MSI Blue\",\"isPartOf\":{\"@id\":\"https:\/\/msicompany.com\/blue\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2020\/10\/Canva-Excited-diverse-managers-achieving-success-during-work-on-laptop-in-creative-meeting-room-scaled.jpg\",\"datePublished\":\"2020-10-23T07:00:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#primaryimage\",\"url\":\"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2020\/10\/Canva-Excited-diverse-managers-achieving-success-during-work-on-laptop-in-creative-meeting-room-scaled.jpg\",\"contentUrl\":\"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2020\/10\/Canva-Excited-diverse-managers-achieving-success-during-work-on-laptop-in-creative-meeting-room-scaled.jpg\",\"width\":2560,\"height\":1707},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/msicompany.com\/blue\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"A Day in The Life of a Customer Insights Manager\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/msicompany.com\/blue\/#website\",\"url\":\"https:\/\/msicompany.com\/blue\/\",\"name\":\"MSI Blue\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/msicompany.com\/blue\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/msicompany.com\/blue\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/msicompany.com\/blue\/#organization\",\"name\":\"MSI Blue\",\"url\":\"https:\/\/msicompany.com\/blue\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/msicompany.com\/blue\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2025\/03\/msi-logo.png\",\"contentUrl\":\"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2025\/03\/msi-logo.png\",\"width\":196,\"height\":72,\"caption\":\"MSI Blue\"},\"image\":{\"@id\":\"https:\/\/msicompany.com\/blue\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/MSIRecruitingUS\",\"https:\/\/x.com\/MSiRecruitingUS\",\"https:\/\/www.linkedin.com\/company\/msirecruiting\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/msicompany.com\/blue\/#\/schema\/person\/65d6eb9bd1327f9b8c664bb1e472cc92\",\"name\":\"MSI\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/msicompany.com\/blue\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6d393fdef799edb2afe9b176276e3f56?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6d393fdef799edb2afe9b176276e3f56?s=96&d=mm&r=g\",\"caption\":\"MSI\"},\"sameAs\":[\"https:\/\/msicompany.com\/blue\"],\"url\":\"https:\/\/msicompany.com\/blue\/author\/msi\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"A Day in The Life of a Customer Insights Manager - MSI Blue","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"A Day in The Life of a Customer Insights Manager - MSI Blue","og_description":"What exactly is a business and customer insights manager? Well, it\u2019s a company\u2019s internal consultant that plays a crucial role in driving day-to-day operations. Let\u2019s see what a day in the life of a business and customer insights manager looks like!\u00a0 What do you do as a Business &amp; Customer Insights Manager? I help the [&hellip;]","og_url":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/","og_site_name":"MSI Blue","article_publisher":"https:\/\/www.facebook.com\/MSIRecruitingUS","article_published_time":"2020-10-23T07:00:39+00:00","og_image":[{"width":2560,"height":1707,"url":"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2020\/10\/Canva-Excited-diverse-managers-achieving-success-during-work-on-laptop-in-creative-meeting-room-scaled.jpg","type":"image\/jpeg"}],"author":"MSI","twitter_card":"summary_large_image","twitter_creator":"@MSiRecruitingUS","twitter_site":"@MSiRecruitingUS","twitter_misc":{"Written by":"MSI","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#article","isPartOf":{"@id":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/"},"author":{"name":"MSI","@id":"https:\/\/msicompany.com\/blue\/#\/schema\/person\/65d6eb9bd1327f9b8c664bb1e472cc92"},"headline":"A Day in The Life of a Customer Insights Manager","datePublished":"2020-10-23T07:00:39+00:00","mainEntityOfPage":{"@id":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/"},"wordCount":251,"publisher":{"@id":"https:\/\/msicompany.com\/blue\/#organization"},"image":{"@id":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#primaryimage"},"thumbnailUrl":"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2020\/10\/Canva-Excited-diverse-managers-achieving-success-during-work-on-laptop-in-creative-meeting-room-scaled.jpg","keywords":["business","consumer","customers","management","manager","recruiting","staffing"],"articleSection":["For Candidates"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/","url":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/","name":"A Day in The Life of a Customer Insights Manager - MSI Blue","isPartOf":{"@id":"https:\/\/msicompany.com\/blue\/#website"},"primaryImageOfPage":{"@id":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#primaryimage"},"image":{"@id":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#primaryimage"},"thumbnailUrl":"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2020\/10\/Canva-Excited-diverse-managers-achieving-success-during-work-on-laptop-in-creative-meeting-room-scaled.jpg","datePublished":"2020-10-23T07:00:39+00:00","breadcrumb":{"@id":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#primaryimage","url":"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2020\/10\/Canva-Excited-diverse-managers-achieving-success-during-work-on-laptop-in-creative-meeting-room-scaled.jpg","contentUrl":"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2020\/10\/Canva-Excited-diverse-managers-achieving-success-during-work-on-laptop-in-creative-meeting-room-scaled.jpg","width":2560,"height":1707},{"@type":"BreadcrumbList","@id":"https:\/\/msicompany.com\/blue\/2020\/10\/23\/a-day-in-the-life-of-a-customer-insights-manager\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/msicompany.com\/blue\/"},{"@type":"ListItem","position":2,"name":"A Day in The Life of a Customer Insights Manager"}]},{"@type":"WebSite","@id":"https:\/\/msicompany.com\/blue\/#website","url":"https:\/\/msicompany.com\/blue\/","name":"MSI Blue","description":"","publisher":{"@id":"https:\/\/msicompany.com\/blue\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/msicompany.com\/blue\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/msicompany.com\/blue\/#organization","name":"MSI Blue","url":"https:\/\/msicompany.com\/blue\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/msicompany.com\/blue\/#\/schema\/logo\/image\/","url":"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2025\/03\/msi-logo.png","contentUrl":"https:\/\/msicompany.com\/blue\/wp-content\/uploads\/2025\/03\/msi-logo.png","width":196,"height":72,"caption":"MSI Blue"},"image":{"@id":"https:\/\/msicompany.com\/blue\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/MSIRecruitingUS","https:\/\/x.com\/MSiRecruitingUS","https:\/\/www.linkedin.com\/company\/msirecruiting\/"]},{"@type":"Person","@id":"https:\/\/msicompany.com\/blue\/#\/schema\/person\/65d6eb9bd1327f9b8c664bb1e472cc92","name":"MSI","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/msicompany.com\/blue\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/6d393fdef799edb2afe9b176276e3f56?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6d393fdef799edb2afe9b176276e3f56?s=96&d=mm&r=g","caption":"MSI"},"sameAs":["https:\/\/msicompany.com\/blue"],"url":"https:\/\/msicompany.com\/blue\/author\/msi\/"}]}},"_links":{"self":[{"href":"https:\/\/msicompany.com\/blue\/wp-json\/wp\/v2\/posts\/1682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/msicompany.com\/blue\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/msicompany.com\/blue\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/msicompany.com\/blue\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/msicompany.com\/blue\/wp-json\/wp\/v2\/comments?post=1682"}],"version-history":[{"count":0,"href":"https:\/\/msicompany.com\/blue\/wp-json\/wp\/v2\/posts\/1682\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/msicompany.com\/blue\/wp-json\/wp\/v2\/media\/1685"}],"wp:attachment":[{"href":"https:\/\/msicompany.com\/blue\/wp-json\/wp\/v2\/media?parent=1682"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/msicompany.com\/blue\/wp-json\/wp\/v2\/categories?post=1682"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/msicompany.com\/blue\/wp-json\/wp\/v2\/tags?post=1682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}