Responsibilities
- Lead and oversee the planning, execution, and delivery of company-wide technology and business projects
- Collaborate with executive and departmental leadership to prioritize project portfolios and align with business objectives
- Establish project governance frameworks, tools, and best practices to support consistent project delivery
- Manage a team of project managers, providing direction, coaching, and performance feedback
- Ensure adherence to project scope, timeline, budget, and quality standards across all initiatives
- Develops and delivers weekly progress reports and escalates progress delays to leadership
- Lead by example: Promote Agile and hybrid SDLC methodologies to ensure that the daily standups, sprint planning, retrospectives, and monthly project portfolio is constantly up to date and aligned with the business priorities
- Drive accountability and communication across internal teams, third-party vendors, and cross-functional business units
- Proactively identify risks and implement mitigation strategies to maintain project integrity and outcomes
- Partner with IT leadership and PMO to evolve and optimize project intake and prioritization processes
- Develops and delivers presentations to key stakeholders as needed
- Other duties as assigned
Requirements
- 8+ years of progressive project/program management experience, with at least 3+ years in a leadership role
- Proven success leading large-scale enterprise initiatives, ideally within eCommerce
- Strong background in eCommerce platforms, ERP systems, business intelligence, and enterprise system implementations
- Experience managing a team of project managers and building scalable project delivery capabilities
- Deep knowledge of project management tools and methodologies (Monday.com, Jira, MS Project, Agile, Waterfall)
- Has a thorough understanding of business process, resulting data flow, and supporting system properties
- Bachelor’s degree in Information Technology, Business, or related field required
- PM Certification (SCRUM, PM, Six Sigma, etc..) a plus
- Excellent leadership, communication, and stakeholder management skills
- Ability to lead with a balance of strategic vision and hands-on execution in a fast-paced environment
- Must be able to read, write, and speak English fluently